Contact us
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NoFilterAI is built and run by the team at No FAI LLC. Real people read every message, and each request goes to the team responsible for it.
Choose the right team
All teams can be reached at the same address. Starting the subject line with the team name gets your message to the right people faster. The links below fill it in for you.
Support
Questions about how the chat works, limits, errors or anything that isn’t working as expected.
Email SupportPrivacy
Data protection questions and requests to access, delete or object. See the Privacy Policy.
Email PrivacyTrust & Safety
Misuse of the service or replies that break the Acceptable Use Policy. Child safety reports are handled first.
Email Trust & SafetySecurity
Vulnerability reports. Please give us reasonable time to fix an issue before disclosing it publicly.
Email SecurityLegal
Copyright notices, legal process and requests from authorities. See the Legal Notice.
Email LegalBefore you write
- Conversations are not stored on our servers, so we can’t look up a past chat. If a reply matters to your message, paste the relevant part and give the approximate date and time with your time zone.
- Please don’t send passwords, payment details or other sensitive information by email.
- Include what you expected to happen and what happened instead. Screenshots help.
- We answer in English.
Hours and response times
Our team works Monday to Friday, 9:00 to 17:00 US Central Time. We aim to answer every message within two business days. Reports about child safety, security vulnerabilities and an immediate risk to someone’s safety are prioritised and reviewed as soon as possible, including outside business hours. Privacy requests are answered within the time limits set by law.
Company details
No FAI LLC
2132 Gilmore Ave, New Hampton, IA 50659
United States
This address is for postal correspondence only. We don’t receive visitors. Full company information is in the Legal Notice.
Not for emergencies
NoFilterAI is not an emergency or crisis service, and we can’t respond in real time. If you or someone else is in danger, contact your local emergency number. In the United States, call or text 988 to reach the 988 Suicide & Crisis Lifeline.